Big T's Screen Printing & Embriodery at 902 Old Austin Hutto Road #200, in Pflugerville

About Big T's Screen Printing & Embriodery

The Big T's Screen Printing & Embriodery is a US national Home goods company located in Pflugerville, Texas. To figure out why customers choose Big T's Screen Printing & Embriodery and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of Big T's Screen Printing & Embriodery by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of Big T's Screen Printing & Embriodery

• Address: 902 Old Austin Hutto Road #200, Pflugerville, TX 78660
• Website: bigtsscreenprintingnembroidery.com
• Phone: +1 512-255-3923
• Types: Home goods  

Reviews

• 1

  Jessica Flores

  Posted Mar, 14 2019
  Customer service is not their specialty. First let me layout my situation. My daughter misplaced her 5th grade t shirt, after spending a weekend turning the house upside down looking for it I took her teacher's advice and called Ray to see if he would make her one. Totally understanding that ordering one shirt from them is a special request that could be denied or charged extra, and I was totally fine either way. Let me also say the gentlemen who first answered the phone is very kind and respectful. So, the request was to make one shirt, in one day. Annoying, I know. At 8:30 a.m. I make the first call. From the beginning, Ray sounds annoyed that I'm even calling...understandable it is a Monday. He states that he will have to see if they even have the shirt available, but that he will give me a call back to let me know. At 11:00 a.m. I decide to call back and check status on if it's a go or not. He is summoned to the phone and proceeds to rudely tell me, "why are you calling back? Didn't I tell you I would call you if we could getter done? Was I supposed to do something different?" Now, it's not rocket science but I don't think that's how you should respond to a customer... My perspective is that I knew this was a bit of an annoying request for a whole sale dealer, but none the less as a human with some compassion and a future business owner, I would not ever allow for me nor anyone working for me to speak to customers in this manner. Potential or establiahed. It's just not kind and we need more kindness in this world. I'll be sticking to Kong Screenprinting based in Austin for my future needs, where they provide outstanding customer service and quality printing. Thank you Ray and I honestly hope your day gets better!
• 5

  MikeandShawnda Harrison

  Posted Mar, 01 2019
  These guys helped me in a pinch! A different place was telling me they had to do vinyl printing instead of screen printing on my dark colored shirts and that it'd be $26 a shirt (even though I supplied the shirts)! Big Ts was able to process my order within a week and their price was a fraction of what I was being told I "had" to pay... they even helped me out on the minimum required as well

Photos of Big T's Screen Printing & Embriodery

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